People Ops
Every policy question becomes a handoff.
Leave, benefits, expenses, and remote work questions interrupt the people responsible for higher-value work.
HR knowledge baseFor lean People Ops teams
Stop answering the same employee question twice.
OrgChai turns your approved handbook, onboarding, and IT guides into source-backed answers in Slack and on the web. Give employees self-service without starting an enterprise search project.
Best fit: 50 to 150 employees, 20 to 80 approved documents, and one clear content owner.
Grounded answer
Source: Leave and Time Off Policy
Built for a two-week first rolloutStarts with 20 to 80 approved documentsMeasures fewer repeated internal questions
The cost of scattered answers
The same question keeps finding the same person.
The pattern is familiar: a message arrives, someone searches a policy, and a People Ops or IT lead writes the answer again.
Onboarding
New hires search before they start.
The answer exists, but it is split across handbooks, checklists, folders, and old links.
Employee onboarding software
IT and operations
Routine requests become interruptions.
Access, setup, and security questions land wherever someone happens to be available.
Internal IT helpdeskA two-week pilot
Prove the value with the questions you already see.
Start narrow, use trusted documents, and measure the operational problem you want to reduce. The first rollout should be useful before it becomes broad.
See the pilot plan
Choose the source set
Bring 20 to 80 approved documents, such as the handbook, benefits guide, onboarding checklist, security guide, and key runbooks.
Internal knowledge base softwareOpen the answer path
Employees ask natural-language questions in the web workspace or Slack instead of searching filenames or interrupting a teammate.
Employee knowledge baseReview what changes
Track repeated questions, source coverage, and gaps in the documentation. Keep the content owner in control of what gets indexed.
Knowledge base analyticsStart with high-frequency questions
Move from question to answer.
Choose a workflow to see how a repeated question becomes a source-backed answer.
Watch the workflows rotate, or choose one to explore.
People Ops
Answer handbook questions without the handoff
"What is our parental leave policy?"
Source: Leave and Time Off Policy
Grounded answer
Qualification
A focused first rollout beats a broad AI project.
OrgChai is built for a clear operational trigger, not for every knowledge problem at once.
Controls for a careful rolloutControls for a careful rollout
Keep the answer layer inside clear boundaries.
Controls for a careful rolloutsource verified
Authenticated access
Firebase ID tokens are verified before protected API routes return user-specific data.
Client requests pass through the web server. The application API key is never shipped in the browser bundle.
Ready when the questions are real
Bring the last 20 repeated questions into one pilot.
Start with the documents you trust, give employees a clear place to ask, and see whether the repeat work actually goes down.
source verified